Operations and Supply Chain Management

Department Website: Operations and Supply Chain Management

The growth of e-commerce, increased global competition, and advances in information technology are among the key forces driving the ongoing need to eliminate waste and add value across the supply chain of a product or service. The Operations and Supply Chain Management (OSCM) concentration explores how firms can develop and strengthen the operational core competencies needed to meet the expectations of demanding consumers in a dynamic marketplace.

This concentration prepares students to meet the challenges of tomorrow’s business environment by equipping them with the technical, analytical, and managerial skills required to manage and improve integrated systems of productive processes. Career opportunities exist with organizations that provide or depend on fast, cost-effective, accurate, and consistent flows of products, services, and information. Examples of career opportunities include consulting, logistics, manufacturing, health services, government, retail, insurance, and banking.

Operations and Supply Chain Management Concentration

Program Requirements

Course List
Code	Title	Hours
Select two of the following:		6
OPER 345	Service Operations
OPER 346	Project Management
OPER 347	Lean Thinking
OPER 348	Quality Management and International Standards
Select one of the following:		3
MKTG 415	New Product Development
BFIN 327	International Finance
BMIS 441	Data Base Management
OPER 345	Service Operations
OPER 346	Project Management
OPER 347	Lean Thinking
OPER 348	Quality Management and International Standards
Capstone Course:
OPER 440	Global Operation and Supply Chain Management	3
Total Hours		12

Courses

OPER 340. Operations Management. (3 Credits)

This foundation course provides an understanding of the strategic and tactical role of operations management in building and maintaining a firm's core competencies. A significant emphasis is placed on discussing the impact of technology and globalization on creating and enhancing value from both the producer and consumer's perspective. This hybrid course uses a combination of lectures, Blackboard.com exercises, computer lab projects and group projects to ensure an understanding of basic concepts. Upon completion of the course students will possess the requisite skills to create and sustain the operational core competencies required to compete in a global marketplace. Fall and Spring.

Prerequisites: Prerequisites exist. Refer to Zagweb.

Students with a semester level of First Year (0-25.99 credits) may not enroll.

Enrollment is limited to students with a program in Undeclared Business, Accounting, Business Administration, Accounting, Bus for Engineer Technologies or General Business.

OPER 345. Service Operations. (3 Credits)

This course introduces business students to service operations and attempts to familiarize them with the distinctive characteristics of service organizations and how to successfully manage them. Discussion includes, but is not limited to, such topics as the role and nature of services, competitive environment of services and competitive service strategies, service design, managing service operations, and globalization of services. Spring.